Why Was Mercari CS Turned Into Autonomous Divisions, and What Does This Mean in Concrete Terms? We Asked the Leaders of the Organization 2021-6-1 Customer ServiceFukuokaPick upSendai
Mercari’s Unwavering Passion for Customer Support: The Tokyo, Sendai, and Fukuoka CS Teams Discuss Their Roles 2021-5-17 Customer ServiceFukuokaInterviewsPick upSendai